Scientific Products and Equipment / SciPro
We are a team of professionals with more than 30 years experience in supporting the scientist in North America. With Offices in both the US and Canada, we are your trusted source of specialty accessories and unique instruments.
We appreciate you, the customer, contacting us. In return we strive to provide the following:
- Customer Service available by phone and email in both English and French.
- A friendly voice and courteous email correspondence.
- A Contact Form is also available on our website for any question or comment.
- Prompt and accurate responses to your questions and comments.
- Dedicated attention to your question or comment.
- Offering products of the highest quality.
- Technical support and accessible literature on our products.
- Keeping you regularly updated with new and relevant information on products.
- Treat each sales opportunity with the highest degree of integrity and professionalism.
- Ensure fair and equitable pricing for all parties involved.
- Delivering products in a timely fashion.
- Resolve any issues in a polite and fair manner.
- Warranty repair and part replacement procedures in place.
- Be environmentally conscious in our daily activities.
Our mission is to provide the highest value products, service and support, while at a fair price.